By eddy_h - 17 Mar 2022
Hi,
I'm experiencing issues with the 2.6 installer.
Installer asks me to modify, repair or remove app.
Update not available.
LogViewPlus was installed as admin on my Win10 machine.
update installer was also run as admin.
Any ideas?
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By LogViewPlus Support - 17 Mar 2022
Hi Eddy,
What is it that you are trying to do?
The LogViewPlus installer does not have a 'Update' option. The installer does not have the ability to check for application updates, so an "Update" option would be the same as "Repair".
I wonder if you have LogViewPlus installed twice - once as Admin and once as a user? If so, this may be causing some confusion. You can uninstall LogViewPlus via the control panel.
Hope that helps,
Toby
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By eddy_h - 17 Mar 2022
You're right.
Unfortunatelly I had two installations.
Seems one user and one admin install.
Uninstalled both and installed as admin fixed my issue.
Thanks.
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By LogViewPlus Support - 17 Mar 2022
Glad that helped. Thanks for letting me know Eddie.
Having multiple LogViewPlus instances installed has caused confusion with other users as well. The installer changes are still new, but if it continues to cause confusion we will investigate what can be done to flag this on install.
Thanks,
Toby
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