LogViewPlus Support » LogViewPlus Support » Help & Support » Installer for 2.5.32 ignores selected installation path

Installer for 2.5.32 ignores selected installation path

stefando — Tue, 07 Sep 2021 13:03:57 GMT

Hi,

Installer for version 2.5.32 ignores the selected installation location and installs the program into the program files folder.
Even click on the big green run icon fails.

~S

RE: Installer for 2.5.32 ignores selected installation path

LogViewPlus Support — Tue, 07 Sep 2021 13:03:57 GMT

Hi Stefando,

I just wanted to let you know that we have now released LogViewPlus 2.5.34 as a BETA release. We spent a lot of time on this release revisiting the installer to address this path problem as well as some other issues we were having regarding assembly registration and usability. I think the new approach is a solid improvement.

Thanks again for bringing this problem to our attention. Please do let me know if you have any further comments or suggestions.

Toby

RE: Installer for 2.5.32 ignores selected installation path

LogViewPlus Support — Mon, 30 Aug 2021 13:08:37 GMT

If you install the previous release and then upgrade to the current release, the target installation path is still respected. Obviously, this is not a long-term solution, but it might help until we can get the issue fixed and released.

Toby

RE: Installer for 2.5.32 ignores selected installation path

LogViewPlus Support — Mon, 30 Aug 2021 13:02:04 GMT

Thanks for confirming. I have just tested on my machine and successfully recreated the issue.

We have modified the installer in LogViewPlus v2.5.32 to support an admin-free installation with the 'per user' option. We must have missed this issue in our testing. For now, I would suggest reverting to the previous version v2.5.22. I have just tested and can confirm that the 22 release respects the target installation directory.

I will take a closer look and post back here when the issue is resolved.

Thanks for bringing this problem to our attention.

Toby

RE: Installer for 2.5.32 ignores selected installation path

stefando — Mon, 30 Aug 2021 12:37:43 GMT

Hello Toby,
I specified the custom install location, chose "all users" installation.
The program has been installed into the "Program Files" folder, not the one I specified.
~S

RE: Installer for 2.5.32 ignores selected installation path

LogViewPlus Support — Mon, 30 Aug 2021 12:01:24 GMT

Hi Stefando,

I suspect what has happened here is that you specified a non-default installation path and then requested a 'Per User' installation. 'Per User' installations will ignore the installation path as they always install to the same location - %LocalAppData%\Programs\LogViewPlus. I will update the documentation to reflect this.

To set the install path, please install LogViewPlus for 'All Users'. This action will require administrator permissions.

I can see that the flow of the install wizard is a bit confusing here as the path should not be shown at all if it will not be changed. I will raise this issue with our third-party install provider.

Hope that helps,

Toby