LogViewPlus Support » LogViewPlus Support » Help & Support » 2.6 installer does not offer update

2.6 installer does not offer update

eddy_h — Thu, 17 Mar 2022 15:10:41 GMT

Hi,
I'm experiencing issues with the 2.6 installer.
Installer asks me to modify, repair or remove app.
Update not available.

LogViewPlus was installed as admin on my Win10 machine.
update installer was also run as admin.

Any ideas?

RE: 2.6 installer does not offer update

LogViewPlus Support — Thu, 17 Mar 2022 15:10:41 GMT

Glad that helped. Thanks for letting me know Eddie.

Having multiple LogViewPlus instances installed has caused confusion with other users as well. The installer changes are still new, but if it continues to cause confusion we will investigate what can be done to flag this on install.

Thanks,

Toby

RE: 2.6 installer does not offer update

eddy_h — Thu, 17 Mar 2022 15:04:42 GMT

You're right.
Unfortunatelly I had two installations.
Seems one user and one admin install.

Uninstalled both and installed as admin fixed my issue.
Thanks.

RE: 2.6 installer does not offer update

LogViewPlus Support — Thu, 17 Mar 2022 14:22:22 GMT

Hi Eddy,

What is it that you are trying to do?

The LogViewPlus installer does not have a 'Update' option. The installer does not have the ability to check for application updates, so an "Update" option would be the same as "Repair".

I wonder if you have LogViewPlus installed twice - once as Admin and once as a user? If so, this may be causing some confusion. You can uninstall LogViewPlus via the control panel.

Hope that helps,

Toby