LogViewPlus Support » LogViewPlus Support » Sales & Licensing » Track Corporate License

Track Corporate License

drewdavis1 — Fri, 29 Apr 2022 17:08:42 GMT

We just acquired a 50 pack of corporate and I was wondering if there is a method for us to track who has requested a license, how many we have left, and if there is a way to revoke/reissue a license to a user who no longer need it?

Thanks!

RE: Track Corporate License

LogViewPlus Support — Fri, 29 Apr 2022 17:08:42 GMT

No problem Drew. Please let me know if you have any further questions or issues.

Toby

RE: Track Corporate License

drewdavis1 — Fri, 29 Apr 2022 17:07:19 GMT

Awesome, thank you for the info and the quick response!

RE: Track Corporate License

LogViewPlus Support — Fri, 29 Apr 2022 16:18:02 GMT

Hi Drew,

Thanks for your support!

We do not currently have a customer administration portal. This is something we need, but at the moment we are staying focused on the core product. In the meantime, please feel free to contact us and we can send you a list of users who have registered with your license key.

There is no need to contact us when a license key is reassigned as this happens automatically. Corporate licenses have a user limit threshold which accounts for licenses being reassigned. If this limit is reached, we will contact you directly to resolve. This may sound complicated, but it makes key management very simple. It is very rare for us to reach out to customers in this way.

Hope that helps. Please let me know if you have any further questions or issues.

Thanks again,

Toby