LogViewPlus Support » LogViewPlus Support » Help & Support » 4K resolution is not correct in v3.0

4K resolution is not correct in v3.0

Igor — Mon, 05 Dec 2022 17:46:06 GMT

Win10 resolution 4K

RE: 4K resolution is not correct in v3.0

Igor — Mon, 05 Dec 2022 17:46:06 GMT

yes it helped, but the font is not anti-aliased

RE: 4K resolution is not correct in v3.0

LogViewPlus Support — Mon, 05 Dec 2022 16:44:08 GMT

It's there in your first screenshot. See Settings -> Application -> Application Rendering. These settings are used to help address issues with high resolution displays.

RE: 4K resolution is not correct in v3.0

Igor — Mon, 05 Dec 2022 16:42:08 GMT

I don't have "dynamic display scaling". I have system screen scale 200%

RE: 4K resolution is not correct in v3.0

LogViewPlus Support — Mon, 05 Dec 2022 16:36:30 GMT

Thanks for confirming Igor.

High resolution displays are a problem for a number of users. This is something we are actively investigating. Hopefully, we will have an improved implementation in the next few weeks.

RE: 4K resolution is not correct in v3.0

Igor — Mon, 05 Dec 2022 16:32:07 GMT

windows 10 ver 22H2 (build 19045.2251)

RE: 4K resolution is not correct in v3.0

LogViewPlus Support — Mon, 05 Dec 2022 16:18:27 GMT

Thank Igor. We have made several changes since 2.5.51 to support high DPI displays. I think disabling 'dynamic display scaling' would give you a similar level of support for high DPI as v2.5.51.

What version of Windows are you using? You can find out by running winver.

RE: 4K resolution is not correct in v3.0

Igor — Mon, 05 Dec 2022 16:13:19 GMT

version 2.6.5 similar
version 2.6.3 similar
version 2.6.0 general everything is small

version 2.5.51 it's ok, displays everything well

RE: 4K resolution is not correct in v3.0

LogViewPlus Support — Mon, 05 Dec 2022 15:59:33 GMT

Hi Igor,

Thanks for bringing this problem to our attention. We are aware of some new high resolution display issues in LogViewPlus 3.0. These are primarily due to changes in a third party library. We hope to have a fix out in the next few weeks.

In the meantime, I would suggest you disable 'dynamic display scaling'.

Thanks,

Toby