LogViewPlus Support » LogViewPlus Support » Help & Support » How to get "Save Configuration" from popping up after saved?

How to get "Save Configuration" from popping up after saved?

KNERD — Thu, 02 Nov 2023 16:41:04 GMT

So, the "Save Configuration" pops up after you open a new type of log.

I see there is an option to open the Parser Wizard. Using that, I just went ahead and chose the option "The basic parser meets my needs" as a test, After saving, the not only does the "Save Configuration" pop right up again after clicking save, but continues to pop up after loading the same type of log again.

Looking in the settings, I see no means to stop this behavior. This is quite annoying.

How can that be stopped?

Thank you.

RE: How to get "Save Configuration" from popping up after saved?

bespalex — Thu, 02 Nov 2023 16:41:04 GMT

if I just cancel the dialog, it would not start loading without reloading first

RE: How to get "Save Configuration" from popping up after saved?

KNERD — Thu, 02 Nov 2023 16:34:23 GMT

Thanks for that.

After looking, I see some unusual tags were added to the log for some reason I don't know why, After removing all of them, it parsed the log file correctly using the basic parser.

RE: How to get "Save Configuration" from popping up after saved?

LogViewPlus Support — Thu, 02 Nov 2023 16:21:08 GMT

That error message is saying "there is data, but no log entries". LogViewPlus thinks the file has not been parsed correctly and is giving you an opportunity to adjust the configuration. If no adjustments are necessary, the dialog can be cancelled.

RE: How to get "Save Configuration" from popping up after saved?

bespalex — Thu, 02 Nov 2023 16:03:00 GMT

I also notice this happens when the file is empty to start with, contains only header row

RE: How to get "Save Configuration" from popping up after saved?

bespalex — Thu, 02 Nov 2023 15:57:44 GMT

Here how it looks:

and the configuration is the same as it was before, so I basically need to press edit, save without changes.

RE: How to get "Save Configuration" from popping up after saved?

bespalex — Thu, 02 Nov 2023 15:52:26 GMT

yes the file is parsed successfully, I just need to confirm the schema every time

RE: How to get "Save Configuration" from popping up after saved?

LogViewPlus Support — Thu, 02 Nov 2023 14:15:53 GMT

Is the underlying file being parsed successfully? This dialog is shown when parsing fails - regardless of whether or not an existing parser configuration was found. It sounds like this behaviour may be causing some confusion.

Alternatively, this could also be a bug but I haven't yet been able to reproduce the issue locally.

RE: How to get "Save Configuration" from popping up after saved?

bespalex — Thu, 02 Nov 2023 13:21:31 GMT

I have got the same problem, one of the files I monitor cause pop-up of save parser each time on startup. It's been saved multiple times before, but each time it pops up again and asks what parser to use, and gives a correct suggestion from previously saved template. This doesn't happen with other files. What is the problem and how to save the parser template permanently?

RE: How to get "Save Configuration" from popping up after saved?

LogViewPlus Support — Thu, 02 Nov 2023 09:25:17 GMT

Thanks for reporting this issue.

Is the underlying log file being parsed successfully? I was not able to reproduce the issue when the file could be parsed. However, if the file cannot be parsed using the Basic Parser, the prompt does come up again. This makes sense because there is a problem with the parser configuration which needs to be addressed.

As a work-around, you could just cancel the dialog.

Hope that helps,

Toby