LogViewPlus Support » LogViewPlus Support » Help & Support » Can't open or use Dashboard functionality

Can't open or use Dashboard functionality

Indy — Sun, 26 May 2024 15:42:31 GMT

New user evaluating the program.

When I go to the Report tab the only option is 'Show Dashboards'. But when I click on that I get the following error:

Cannot show dashboards. Distinct configuration ID not found.

Am I doing something wrong?

Thanks,

RE: Can't open or use Dashboard functionality

LogViewPlus Support — Sun, 26 May 2024 15:42:31 GMT

Glad to hear you got it working Indy - thanks for letting me know! :)

RE: Can't open or use Dashboard functionality

Indy — Sun, 26 May 2024 15:15:25 GMT

Update - it is working for me now (and I believe I understand what was happening before - user error on my part).

Thanks for your help.

RE: Can't open or use Dashboard functionality

Indy — Sun, 26 May 2024 14:16:43 GMT

Hi Toby - thank you for the help.
I believe I do have a parser configuration setup:

I'm analyzing access logs for a website. When I first loaded the log files it automatically created a parser I believe. I took that one and made some edits to add the column names.

Is there anything else I should check?

RE: Can't open or use Dashboard functionality

LogViewPlus Support — Sun, 26 May 2024 09:33:16 GMT

Hi Indy,

The problem here is that you are using a generic parser to process your log file - probably the default Basic Parser configured to handle *.log files.

Dashboards are associated with your parser configuration. It doesn't really make sense to associate something specific to the current log file (the dashboard) with a generic parser configuration (all *.log files).

Instead, you will need a new parser configuration. This could be as simple as associating My*.log with the Basic Parser:

If you are new to LogViewPlus, it may be worth watching this quick video on parser configuration.

Hope that helps,

Toby