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Importing settings doesn't import templates correctly

v1ktor — Sat, 26 Sep 2020 11:25:02 GMT

Hi,
I set up LogViewPlus on a new computer and wanted to transfer my templates from the old computer. I exported settings (everything checked) and imported it on my new computer (everything checked). When I tried using my templates, both give me an error "The template you are trying to apply appears to be invalid. This is possibly due to an issue with a custom extension."

I don't have any custom extensions. This is a basic LogViewPlus install and import of settings from another computer.

The templates have a lot of regex filters, maybe something isn't being exported correctly.

Thanks.

RE: Importing settings doesn't import templates correctly

LogViewPlus Support — Sat, 26 Sep 2020 11:25:02 GMT

For anyone reading this post in the future - this issue was resolved by upgrading LogViewPlus and re-importing. We were not able to identify the underlying problem.

RE: Importing settings doesn't import templates correctly

v1ktor — Mon, 31 Aug 2020 19:14:57 GMT

Thanks, submitted the contact form with all the details.

RE: Importing settings doesn't import templates correctly

LogViewPlus Support — Mon, 31 Aug 2020 15:56:10 GMT

Hi Viktor,

Thanks for reporting this issue.

This might be a problem with the settings formats across different LogViewPlus versions. To investigate the issue further, it would help if I could see your settings file. If you contact us directly, we can take this offline and send files via email.

Thanks,

Toby