Upgraded to the latest version and software license is not working


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bonnyiype
bonnyiype
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Hello,

I was on the old version and upgraded to the latest version and my license is no more working. It is throwing an error saying go back to earlier version or enter a new license infirmation. Can I get the .exe file for my old version?

Bonny

LogViewPlus Support
LogViewPlus Support
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Hi Bonny,

We have a small number of previous releases available here:
https://www.logviewplus.com/releases.aspx

Thanks,

Toby
bonnyiype
bonnyiype
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I am getting this error when I am trying to open the software. I tried diffrent versions but same result



LogViewPlus Support
LogViewPlus Support
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I suspect settings were written which are now invalid after the rollback.

Can you please delete all *.dat files in the %appdata%\LogViewPlus directory and try again?

Thanks,

Toby
bonnyiype
bonnyiype
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Great that worked!. Thanks for your prompt response.

LogViewPlus Support
LogViewPlus Support
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Glad to hear you got it working - thanks for letting me know Bonny!

Toby
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