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Upgraded to the latest version and software license is not working
Upgraded to the latest version and software license is not working
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Upgraded to the latest version and software license is not working
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bonnyiype
bonnyiype
posted 5 Years Ago
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Hello,
I was on the old version and upgraded to the latest version and my license is no more working. It is throwing an error saying go back to earlier version or enter a new license infirmation. Can I get the .exe file for my old version?
Bonny
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LogViewPlus Support
LogViewPlus Support
posted 5 Years Ago
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Hi Bonny,
We have a small number of previous releases available here:
https://www.logviewplus.com/releases.aspx
Thanks,
Toby
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bonnyiype
bonnyiype
posted 5 Years Ago
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I am getting this error when I am trying to open the software. I tried diffrent versions but same result
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LogViewPlus Support
LogViewPlus Support
posted 5 Years Ago
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I suspect settings were written which are now invalid after the rollback.
Can you please delete all *.dat files in the %appdata%\LogViewPlus directory and try again?
Thanks,
Toby
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bonnyiype
bonnyiype
posted 5 Years Ago
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Great that worked!. Thanks for your prompt response.
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LogViewPlus Support
LogViewPlus Support
posted 5 Years Ago
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Glad to hear you got it working - thanks for letting me know Bonny!
Toby
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