Hi
Install logviewplus SW on a new replacement laptop. It is observed that many logs are missing. See reference.
The registration Wizard demonstrated this individual license will expire on 09 June 2029.
This issue can't be resolved after reinstall logviewplus.
BR
tlin
Hi Tlin,
Usually when logs are "missing" like that it is a parsing issue. The data is still in LogViewPlus and if you search you can find it, but it is not shown in the grid.
To see if is the issue here, you can try and view some of the log entries preceeding the time gaps. In the log entry view (at the bottom) is the text one log entry or several?
If this is the problem, the solution is to adjust your parser settings so the file is parsed correctly.
I am not sure why the navigation bar error reporting is a statistical view where errors overwrite other information. For a large log file with 5% errors it would be possible to have a completely red navigation bar.
If you continue to have issues, can you contact us offline with an example log file?
Hope that helps,
Toby
Hi Tobly,
Yes, change the parse resolve this issue. Thanks.
BR,
Tlin
Glad that helped - thanks for letting me know!
Toby
