Disabling
resolution scaling is indeed the correct solution to this problem.
However, I am not sure why you are seeing this problem at all. LogViewPlus should be smart enough to scale, or (as of 3.0.2) disable scaling itself.
Can you please tell me more about how your screens are setup? Including:
- What Windows version? This can be found by running the
winver command from the Run menu (Win+R).
- How many screens and at what display scaling? 150%, 200%?
- Importantly, what is the configuration of your 'main' display? This is the screen which displays the taskbar.
This information would really help in determining where the problem might be. This problem has been plaguing us for awhile, but we have been unable to recreate it in our test environment.
Thanks,
Toby