We also need to make it more clear what types are supported.  I have already added the file types list to the file browser and it will be in the next release - thanks again for pointing this out.

If you have a pem file, I believe you can use PuttyGen to convert it into a ppk file. If you do not have puttygen already installed, I would recommend downloading it from the official site as part of the standard Putty install.

Thanks again,

Toby

oh, i use ssh key pair, but it is not even supported ? I am sorry
total 64
-rwxrwxrwx 1 trak trak 1421 Sep 1 2016 authorized_keys
-rwxrwxrwx 1 trak trak 2440 Jun 22 2020 config
drwxrwxrwx 1 trak trak 512 Oct 27 2019 hostkeys
-rwxrwxrwx 1 trak trak 6367 Sep 1 2016 id_rsa
-rwxrwxrwx 1 trak trak 6367 Sep 1 2016 id_trak2016
-rwxrwxrwx 1 trak trak 1421 Sep 1 2016 id_trak2016.pub
-rwxrwxrwx 1 trak trak 35334 Feb 16 10:48 known_hosts
$ file id_trak2016
id_trak2016: PEM RSA private key

What does the error next to the field say?

Different certificate types need to be processed differently.  LogViewPlus supports certificate file types *.ppk, *.p12 and *.pfx.  LogViewPlus uses the file extension to make decisions about the type of certificate it needs to handle (*.p12 and *.pfx are considered to be x.509). 

I will add the supported file types to the "Security Certificates" prompt.  Thanks for pointing this out.

Toby

Hi! I have no idea, how  to use ssh keys for sftp server. At first,there no "All files" in this drop down menu, and second, I don't use passphrase for my key and can't skip it