Features
Support
Purchase
Documentation
Download
Login
Register
Login
Register
Home
»
LogViewPlus Support
»
Help & Support
»
Unexpected Application Crash
Unexpected Application Crash
Post Reply
Like
4
Unexpected Application Crash
View
Flat Ascending
Flat Descending
Threaded
Options
Subscribe to topic
Print This Topic
RSS Feed
Goto Topics Forum
Author
Message
LogViewPlus Support
LogViewPlus Support
posted 3 Years Ago
ANSWER
Post Details
Share Post
Group: Moderators
Posts: 1.2K,
Visits: 4.3K
We have just released LogViewPlus v2.5.55 as a
BETA release
. This release contains updated 3rd party libraries which should help with this issue. If you experience any further problems, please do let us know.
Thanks again for reporting this issue,
Toby
Reply
Like
5
LogViewPlus Support
LogViewPlus Support
posted 3 Years Ago
ANSWER
Post Details
Share Post
Group: Moderators
Posts: 1.2K,
Visits: 4.3K
The problem appears to be with one of our 3rd party component providers. Googling also suggests to “Suspect environmental problems if there is no obvious candidate, misbehaving malware scanners are notorious. If it repeats very poorly then suspect hardware problems like soft RAM errors.” This implies it may be machine related.
If you are interested in the details, you can
find out more here
.
What I can do is upgrade our 3rd party libraries in the next release. It is possible that our component providers have already fixed this issue.
Aside from that, the next step would be to gather a crash dump. This would involve modifying Windows crash settings and transferring a large file - so I don’t think that is worth considering at this time.
The only other thing I can suggest is to rollback to the previous version and see if the issue is version related, or possibly due to a change on your computer.
Sorry I don’t have a more solid solution. This is a difficult problem.
Toby
Reply
Like
4
Email User
Email User
posted 3 Years Ago
ANSWER
Topic Details
Share Topic
Group: Forum Members
Posts: 36,
Visits: 115
While using LogViewPlus in the background, the application crashes suddenly without an error report dialog. Checking the Windows Event Log, I can see error code 80131506.
The behaviour appears to be new in the 2.5.51 release.
Edited
3 Years Ago by
Email User
Reply
Like
4
GO
Merge Selected
Merge into selected topic...
Merge into merge target...
Merge into a specific topic ID...
Open Merge
Post Reply
Like
4
Similar Topics
Post Quoted Reply
Login
Login
Remember Me
Reset Password
Resend Validation Email
Login
Explore
Messages
Mentions
Search