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"Corrupt Settings Detected" on New Install
"Corrupt Settings Detected" on New Install
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"Corrupt Settings Detected" on New Install
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DanP
DanP
posted 4 Years Ago
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I installed logviewplus_setup_2.6.5.exe, and when I ran LogViewPlus from the Start Menu, I got this error:
After clicking "Yes", I got this:
I did click "Send Report".
I tried installing as Administrator and as a normal user, and the behavior is the same in both cases.
The problem is repeatable, so let me know if you need more info.
Where is LogViewPlus looking for the settings?
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LogViewPlus Support
LogViewPlus Support
posted 4 Years Ago
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Group: Moderators
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I took a quick look at the error report. The error is caused by the fact that the "corrupt settings" message box is displayed. This is something we will be able to fix for the next release.
However, it does not address the underlying issue of why your settings are corrupt. Are you able to send me your settings file for analysis? This can be done on the forum or you can
contact us via email
.
Thanks,
Toby
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DanP
DanP
posted 4 Years Ago
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I will send you the file via the contact page.
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"Corrupt Settings Detected" on New Install
DanP
-
4 Years Ago
Thanks for reporting this issue Dan. I will take a look at the error...
LogViewPlus Support
-
4 Years Ago
I took a quick look at the error report. The error is caused by the...
LogViewPlus Support
-
4 Years Ago
I will send you the file via the contact page.
DanP
-
4 Years Ago
Thanks, it runs now. However, my trial license has expired now. This...
DanP
-
4 Years Ago
Thanks Dan. If you could send me your settings.dat file, that would...
LogViewPlus Support
-
4 Years Ago
Okay, sent. Some of the dates on the files look funny: Maybe I did...
DanP
-
4 Years Ago
I think that is the issue. The dates appear to indicate that...
LogViewPlus Support
-
4 Years Ago
No problem Toby.
DanP
-
4 Years Ago
Thanks for the free license, Toby. That was very kind of you.
DanP
-
4 Years Ago
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