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Group: Moderators
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Since the compatibility settings didn't help, LogViewPlus may be encountering an exception during its display initialization and is disabling High DPI support to prevent a crash.
Could you please perform this quick test to confirm the theory?
1. Open LogViewPlus. 2. Go to Settings -> Application. 3. Ensure Enable dynamic display resolution scaling is CHECKED. For this test, DirectX should be disabled. 4. Click OK to save and restart the application. 5. Once the application restarts, immediately go back to Settings -> Application. 6. Check the box again: Is "Enable dynamic display resolution scaling" now UNCHECKED?
If the box has unchecked itself, it confirms that the application is detecting a specific initialization failure on your hardware and disabling the feature as a safety mechanism. If we can at least confirm where the issue is occuring, we may be able issue a patch to resolve it.
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