I was using LogViewPLus for a year with a registered license. Today it says: "Your trial license has expired!" and I am not allowed to re-register because my license is older than one year. How can I use my purchased license on my machine (which hasn't changed)?

You can also check the status of your license key.

Your validation says:
  "The license key is valid, but support expired on 14 Nov 2025. New installs prohibited."
Well, I don't want to re-install the software, I want to continue using it, on the same machine but with a different name. And your excuse is: I am forced to re-install when I change the machine name!???

Basically, it is not about the $11.25, if it was clear from the beginning on that your license model is basically a subscription model, which, despite many excuses, is simply not seen as such.

> we are actively working to change it
And what does that mean: Can I expect to have a solution to continue using my license in the next week or so?

Hi Markus,

Our licensing system uses the Machine Name as a core part of the unique identifier for the registration. When the Machine Name changes, the cryptographic signature of the license breaks. The system correctly identifies this as a "New Registration."

While the license to run the software is perpetual for the registered machine, the ability to port that license to a new identity (Machine Name) is a service provided only under an active support contract.

Since your support has expired, the system automatically rejects new registrations.

However, since you are on the exact same machine, you can simply revert the Computer Name to the original name it held when you registered. Once the name matches the original record, the existing license on the machine will validate immediately without requiring a server check-in.

We are updating our model for future versions, but we will not be patching the legacy licensing system.

Toby